Reach the WR-Games team through the contact form at wr-games.com/contact — every message is read personally, no ticket queue, no bots.
WR-Games is a community-driven platform built by an organizer, for organizers. There’s no faceless support queue here — when you send a message, the founder reads it personally. That means responses are thoughtful, but it also means the team is small, so clear messages get faster answers.
Before reaching out, check the Common Issues page — many questions about sign-in, BGG sync, RSVPs, and notifications are answered there with step-by-step fixes.
The more context you give, the faster your issue can be resolved. Try to include:
Your display name or account email
This helps locate your account quickly, especially for access or billing issues.
The group or event you're asking about
Include the name of the group or event and, if possible, a direct link to it.
A description of the issue
What were you trying to do? What happened instead? Any error messages you saw are helpful to include.
For urgent issues like being locked out of your account, include your account email address in the message body so your account can be located quickly.
The team does its best to respond promptly, but WR-Games is a small operation. You can expect a response within a few business days for most inquiries. Urgent issues — like account access problems — are prioritized.
There is no phone support and no live chat. The contact form at wr-games.com/contact is the single support channel. This keeps communication organized and ensures every message gets a real, considered reply.
